Playmojo Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use Playmojo Casino. Please read them carefully before creating an account, depositing funds or participating in any available gaming activity.

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1. Acceptance and general terms

These Terms & Conditions form an agreement between you and Playmojo Casino in relation to your use of the website, account services and any gaming products made available through the platform. By accessing the website, registering an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

On this page

Additional rules may apply to particular games, promotions, competitions, payment methods or other services. Those rules will be displayed or made available when relevant and form part of these Terms & Conditions. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant activity.

You are responsible for reading the current version of these terms before using Playmojo Casino. We may update, replace or amend the terms from time to time. Changes may be made to reflect legal requirements, changes to our services, security needs or operational improvements. The updated version will apply from the time it is published, unless a different effective date is stated.

Your responsibility

Use the website only for lawful purposes and in accordance with these Terms & Conditions.
Provide information that is accurate, complete and current when registering or using your account.
Keep your login details confidential and take reasonable steps to prevent unauthorised access.
Check that the website and services are permitted under the laws that apply to you.
Review transaction records, account messages and applicable game or promotion rules.

2. Eligibility, registration and account security

You may use Playmojo Casino only if you meet the legal age and other eligibility requirements that apply to you. You must not access or use the platform from a location where online gambling or the relevant service is prohibited. It is your responsibility to understand and comply with the laws applying in your state or territory and at the time and place you use the website.

Only one personal account may be opened unless Playmojo Casino has expressly approved another arrangement. An account must be registered in your own name and must not be sold, transferred, shared or operated for another person. You must not create an account using false information, impersonate another person or attempt to avoid account controls.

During registration or at any later stage, we may ask you to verify your identity, age, address, payment method or other information. Verification may be required before certain services can be used or before a transaction is processed. You agree to provide requested documents or information within a reasonable period and confirm that the information supplied belongs to you and is not misleading.

Account security and restrictions

You are responsible for activity carried out through your account where that activity results from your failure to keep your credentials secure. Tell us through the available support or account channels as soon as possible if you suspect that your account has been accessed without permission, your details are incorrect or your device has been compromised. We may restrict access while we investigate.

We may refuse an application, limit account functions, suspend an account or close an account where this is reasonably necessary for security, verification, responsible gambling, fraud prevention, legal compliance or the proper operation of the platform. Where appropriate and legally permitted, we will provide information about the reason for a restriction.

3. Deposits, withdrawals and gaming activity

Funds must be deposited using a payment method that is authorised for your use. You must not use a payment method belonging to another person or attempt to fund an account through unlawful, fraudulent or unauthorised means. We may request evidence that a payment method is controlled by you before accepting a deposit or processing a withdrawal.

Account balances, transactions and available payment options may be subject to verification, security checks, technical requirements and applicable rules. Processing times can vary depending on the payment method, verification status, service availability and other circumstances. Any applicable fees, conditions or transaction restrictions will be shown where relevant before you proceed.

You must not deposit money that you cannot afford to lose. Deposits should be made for the purpose of using the available services and must not be treated as an investment, savings facility or source of income. You should keep your own records and notify us promptly if a transaction appears incorrect.

Gaming outcomes are determined by the relevant game rules and the technology used to operate the service. You accept the result recorded by the platform, subject to any investigation of a clear technical error, malfunction or other issue. If a game is interrupted, we may review the event and take reasonable steps to correct an affected transaction or outcome in accordance with the applicable rules.

Promotions and bonuses

Promotions, bonuses and promotional offers may have separate eligibility requirements, expiry dates, wagering conditions, contribution rules, transaction restrictions and other terms. You must read the terms of an offer before accepting or using it. Unless expressly stated otherwise, only one offer may be used per person, household, device, payment method or other qualifying group where relevant.

We may correct an obvious error, withdraw an offer that has been displayed incorrectly or take action where an offer has been obtained through abuse, collusion, fraud or a breach of its conditions. Promotional value is not a substitute for cash unless the applicable offer rules clearly state otherwise.

4. Responsible gambling, privacy and acceptable use

Playmojo Casino supports informed and responsible participation. Gambling should be treated as entertainment, not as a way to make money, recover losses or solve financial difficulties. Set a budget and time limit before you play, take regular breaks and stop if gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing.

Tools and support options may be available to help you manage your activity. These can include deposit or spend controls, time reminders, temporary breaks, account restrictions and self-exclusion. The available options, settings and activation requirements may vary. If you need a longer-term break, use the relevant account feature or contact the available support channel for assistance.

You must not use the website to launder money, commit fraud, exploit a technical weakness, interfere with another user, manipulate a game, evade account controls or engage in any unlawful activity. You must not introduce malicious code, use automated tools without permission, copy website content for commercial use or attempt to gain unauthorised access to systems or data.

Privacy and information handling

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. Information may be collected and used for account administration, identity verification, payments, customer support, security, fraud prevention, responsible gambling measures, legal obligations and service improvement. The Privacy Policy explains the types of information involved, how it may be shared and the choices available to you.

Suspension and termination

You may stop using the website at any time and may request account closure or self-exclusion through the available account or support channels. We may suspend or terminate access if you breach these terms, provide inaccurate information, fail verification, misuse a promotion, create multiple accounts, use unlawful funds or create a risk to the platform, other users or the integrity of the service.

If an account is closed or restricted, pending transactions and balances may be reviewed before any permitted release or other action. We may retain information where required for legal, regulatory, security, dispute-resolution or responsible gambling purposes. Provisions that are intended to continue after account closure will remain effective.

5. Website availability, liability and queries

We aim to provide a reliable service, but access may not always be uninterrupted or error-free. The website or particular games may be unavailable because of maintenance, updates, outages, telecommunications issues, third-party services, security events or circumstances outside our reasonable control. We may change, suspend or remove a feature where reasonably necessary.

You are responsible for having a suitable device, internet connection, software and security arrangements to access the website. We are not responsible for losses caused by your equipment, connection, failure to follow security advice, unauthorised access resulting from your actions or use of an unsupported system. Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited.

To the extent permitted by law, you agree that your use of the website is at your own risk and that information on the platform is provided for general service purposes. You should obtain independent financial, legal or personal advice where appropriate. No statement on the website should be treated as a guarantee of winnings, profit or a particular outcome.

Applicable requirements and complaints

These Terms & Conditions are intended to operate subject to the laws and mandatory consumer protections that apply to your use of the service. If you have a question, believe a transaction is incorrect or wish to raise a complaint, please use the support or complaints process made available on the website. Provide enough information for the matter to be identified, including relevant dates, transaction details and account information, while avoiding the transmission of unnecessary sensitive data.

If any provision of these terms is found to be invalid or unenforceable, that provision will be read down or removed to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that it has been waived. The current version of these Terms & Conditions is the version published on the Playmojo Casino website.